Privacy Policy

Privacy Policy

Last updated: 10/06/2024

At Skill Voyager (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website skillvoyager.com, use our services, or interact with us.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access the website or use our services.

  1. Information We Collect
    2. Personal Information

    We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you:

    • Register for an account
    • Enroll in our courses
    • Subscribe to newsletters
    • Contact customer support
    • Participate in surveys or promotions

    This information may include:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information
    • Date of birth
    • Language proficiency levels
    Non-Personal Information

    We may also collect non-personal information about you automatically when you visit our website, such as:

    • IP address
    • Browser type
    • Operating system
    • Pages visited
    • Time and date of visit
    • Referral URLs
    Cookies and Similar Technologies

    We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

  2. How We Use Your Information

    3. We use the collected information for various purposes, including:

    • Providing and maintaining our services
    • Processing transactions and payments
    • Communicating with you about your account or transactions
    • Sending promotional materials or newsletters (with your consent)
    • Personalizing your experience
    • Improving our website and services
    • Complying with legal obligations
  3. Disclosure of Your Information
    4. Service Providers

    We may employ third-party companies and individuals to facilitate our services (“Service Providers”), provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your Personal Information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

    Legal Requirements

    We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities.

    Business Transfers

    In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

  4. Data Security

    5. We implement appropriate security measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

  5. Data Retention

    6. We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  6. Your Rights and Choices
    7. Access, Update, and Deletion

    Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to access, correct, update, or delete your Personal Information.

    • Right to Access: You have the right to request copies of your Personal Information.
    • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
    • Right to Erasure: You have the right to request that we erase your Personal Information, under certain conditions.
    • Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
    • Right to Object to Processing: You have the right to object to our processing of your Personal Information, under certain conditions.
    • Right to Data Portability: You have the right to request that we transfer your Personal Information to another organization, or directly to you, under certain conditions.

    To exercise any of these rights, please contact us at contact@skillvoyager.com.

    Opt-Out of Marketing Communications

    You may opt out of receiving promotional communications from us by following the unsubscribe link or instructions provided in any email we send.

    Cookies

    You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

  7. Children’s Privacy

    8. Our services are intended for children, including those under the age of 13. To ensure compliance with privacy regulations, we require parental consent before collecting any personal information from children under 13. The information collected is limited to what is necessary for educational purposes, such as the child’s name, age, and a parent or guardian’s contact details. This information is used strictly for delivering our educational services and will not be shared with third parties except as needed for service facilitation and as outlined in our privacy policy.

    We do not collect sensitive information such as financial details or location data from children. If you are a parent or guardian and have any concerns about your child’s information, or if you wish to review or request the deletion of their data, please contact us directly at contact@skillvoyager.com.

  8. International Data Transfers

    9. Your information, including Personal Information, may be transferred to and maintained on servers located outside of your state, province, country, or governmental jurisdiction where data protection laws may differ.

  9. Third-Party Links

    10. Our website may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  10. Changes to This Privacy Policy

    11. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

  11. Contact Us

    12. If you have any questions about this Privacy Policy or our data practices, please contact us:

    • Email: contact@skillvoyager.com
    • Address: Jumeirah Living, Marina Gate M Floor – Dubai Marina – Dubai, United Arab Emirates Attn: Eric Lefrancois des Courtis
    • Phone: +971 585935635